The facts before you apply
What you'll do and what you'll bring
Key Responsibilities
- Develop user guides, quick references, SOPs, FAQs and release notes
- Create administrator, operations, customer-support and delivery-worker training
- Document APIs, configurations, integrations and operational runbooks with subject experts
- Maintain terminology, style, versioning and review standards
- Produce screenshots, examples, walkthroughs and learning assessments
- Coordinate documentation acceptance with product, QA and support
- Deliver train-the-trainer sessions and capture learning feedback
- Keep help content current through release change control
Essential Qualifications & Skills
- Clear task-oriented technical writing
- Information architecture and audience analysis
- Software screenshots, diagrams and structured authoring
- Training design and facilitation
- Ability to learn complex workflows and verify accuracy
- Version control and collaborative review
Expected outcomes
- Publish documentation plan, templates and terminology guide
- Create MVP user/admin/support documentation
- Deliver training and pilot learning support
- Integrate documentation updates into release workflow
- Establish feedback and content-quality measures
Success measures
- Documentation accuracy/currency
- Training completion and assessment
- Support cases caused by unclear guidance
- Content delivery with releases
Preferred qualifications and behavioural fit
Preferred Qualifications
Behavioural Competencies
What to expect if you join
The role works in a cross-functional, documentation-first and architecture-led product environment. Candidates must be comfortable with hands-on ownership, transparent decisions, code/design review, automated quality controls and production accountability. The six-month MVP excludes unnecessary microservices, Kubernetes, speculative AI and other scope not approved through product governance.
Application evidence: CV, role-relevant portfolio or work sample where applicable, and concise examples showing personal contribution and measurable outcomes. Final compensation, work arrangement and joining date will be confirmed during the recruitment process. DataArtha Solutions is committed to fair, respectful and merit-based selection.
Apply for Technical Writer / Trainer
If this role matches your experience, send your resume and a short note to careers@dataartha.in. We review every application and reach out if there's a good match for your profile.