DataArtha Pulse Customers
Build stronger customer relationships from one platform.
Pulse Customers gives you a complete view of every customer — pricing, contracts, communications, order history, service interactions, and feedback — helping you improve satisfaction and drive sustainable growth.
A single source of truth for every customer
The application supports customer onboarding, customer categorisation, pricing agreements, credit management, delivery preferences, communication history, customer feedback, complaints, returns, customer performance analysis, and account management. Configurable workflows, approval processes, automated notifications, and audit trails help organisations standardise customer operations while maintaining complete visibility across the customer lifecycle.
Built on the DataArtha Pulse platform, Pulse Customers integrates seamlessly with Pulse Sales, Logistics, Inventory, Warehouse, Finance, Quality, Intelligence, and Procurement. Customer information, quotations, orders, deliveries, invoices, returns, financial transactions, and operational analytics are synchronised across the platform, providing a single source of customer information while eliminating duplicate data and improving collaboration between departments.
Everything you need to manage your customer relationships
Customer Management
- Customer Registration
- Customer Onboarding
- Customer Categorisation
- Customer Directory
- Customer Account Management
- Delivery Preferences
Customer Operations
- Customer Pricing
- Credit Management
- Customer Contracts
- Customer Communications
- Feedback Management
- Complaints & Returns Management
Customer Intelligence
- Customer Dashboard
- Customer Analytics
- Customer Profitability Analysis
- Customer Performance Reports
- Customer Satisfaction Monitoring
- Audit Trail
Enterprise Features
- Role-Based Security
- Approval Workflows
- Notification Services
- Configuration Management
- Digital Document Management
- Activity Logging
Platform Integration
- Sales Integration
- Logistics Integration
- Finance Integration
- Inventory Integration
- Quality Integration
- Intelligence Integration
What Pulse Customers delivers
Connected to the Pulse suite
Pulse Customers shares data automatically with these Pulse business applications, so information is entered once and used everywhere.
Built on the Pulse foundation
Built for supply chain operations across sectors
Built for the people who manage your customer relationships
Built for enterprise customer management, from the ground up
See Pulse Customers in action
Request a walkthrough of Pulse Customers for your organisation.